Sum Digital: Doubling Down on TikTok Advertising
Sum Digital, a San Francisco digital advertising agency, transformed TikTok marketing for a high-end accessories brand. This two-year journey (2022-2023) broke free from traditional digital advertising, delivering cost-effective sales and impressive results.
The Challenge and Opportunity
Sum Digital identified a unique opportunity in TikTok's evolving platform for a high-end accessories brand. The goal was to escape the duopoly of digital advertising and deliver cost-effective sales. This challenge required innovative strategies and a deep understanding of TikTok's potential.
1
2022: Initial Success
Invested $1 million budget, achieving 2.4X ROAS and 2.5% conversion rate
2
2023: Turning Point
Renewed relationship with TikTok's Agency Strategy Team, increased budget to $3 million
3
2024: Expansion and Innovation
Explored new campaign types and optimized existing strategies
Innovative Strategies
Sum Digital's approach combined tried-and-true methods with TikTok's newest campaign types. The agency's repertoire expanded, focusing on Video Shopping Ads (VSAs) that made the brand's beautiful in-feed video ads shoppable. This strategy proved highly effective, especially after a mid-year shift from evergreen Value-Based Optimization (VBO) feed ads to VSAs.
Video Shopping Ads (VSAs)
Made in-feed video ads shoppable, resulting in a 30% increase in ROAS
Improved Conversion Rate
VSAs led to a 10% stronger conversion rate compared to previous strategies
Retargeting Innovation
Introduced site user retargeting with video shopping ads, yielding 7+ ROAS through Q4
Cultivating Authentic Brand Presence
Sum Digital's strategy went beyond paid content, focusing on cultivating a genuine brand presence on TikTok. This approach paid off significantly, with the brand's organic following nearly doubling from 180,000 to 368,000. The content strategy was as authentic as it was strategic, resonating with TikTok users and building a strong community around the brand.
1
Authentic Content Creation
Developed genuine, engaging content that resonated with TikTok users
2
Community Building
Focused on fostering a strong, engaged community around the brand
3
Organic Growth
Achieved significant increase in organic following, from 180,000 to 368,000
Impressive Results
The results from 2023 tell a compelling story of success. Sum Digital achieved a remarkable Return On Ad Spend (ROAS) of 3.8, representing a 58% increase year over year. The conversion rate also saw a significant boost, reaching 4.1%, which marked a 64% increase. These impressive figures showcase Sum Digital's ability to navigate and leverage the latest offerings in social media marketing effectively.
ROAS
3.8 (58% increase YoY)
Conversion Rate
4.1% (64% increase)
Investment
$3 million budget
Key Success Factors
Sum Digital's success was built on several key factors. The bold increase in investment, combined with best-in-class merchandising and proper agency support, played crucial roles. The agency's ability to navigate and leverage TikTok's latest offerings demonstrated their expertise in social media marketing. Additionally, the high-quality products themselves, seamlessly blending quality and style, made them appealing to promote.
Increased Investment
Bold $3 million budget allocation
Strategic Approach
Leveraging latest TikTok offerings
Product Quality
High-end accessories blending style and quality
Agency Support
Proper support from TikTok's Agency Strategy Team
Collaborative Effort
The success of the campaign was a result of a strong collaborative effort. The unwavering support from both the brand and creative teams, coupled with the assistance from the TikTok agency support team, made this success possible. The TikTok agency team's support in allowlisting new ad units and providing detailed reporting was instrumental in scaling the business effectively. This collaborative approach allowed for seamless execution of the campaign, from ideation to implementation. The ability to tap into the expertise of different teams, combined with the willingness to share knowledge and resources, played a significant role in achieving the remarkable results.
Brand and Creative Teams
Provided unwavering support and high-quality content creation
TikTok Agency Support Team
Offered crucial assistance with new ad units and detailed reporting
Sum Digital Team
Leveraged expertise to continuously test and tweak strategies for optimal results
Looking Ahead
Sum Digital's success with this high-end accessories brand on TikTok demonstrates the agency's ability to adapt and thrive in the ever-changing landscape of digital advertising. By leveraging innovative strategies, fostering authentic brand presence, and maintaining strong collaborative relationships, Sum Digital has set a new standard for TikTok marketing. As the platform continues to evolve, Sum Digital is well-positioned to lead the way in creating impactful, cost-effective campaigns for luxury brands.
Sum Digital, Inc., 240 2nd Street, 2nd Floor, San Francisco, CA 94105, United States
(415) 376-7391 info@sumdigital.com